Pro Headers and Footers not working with WPML

Hello this is a continuation from a previous thread. I went through all 7 solutions but still can’t get the headers or footers to load when clicking the flag icons in Pro. https://theme.co/apex/forum/t/wpml-in-pro-not-loading/13760

Hello There,

Thanks for writing in! There is a known issue between the builder and the WPML. I will follow up our developers so that they can update us about this issue. Someone will be responding shortly.

Please bear with us.

Thanks Rue. I’ll be waiting.

Thank you, you can always check the Changelog for the list of bug fixes on each update:

https://theme.co/changelog/

Hi @Stephenk,

Christian’s post was actually directed at another user since they can’t add a secure note to your thread without you seeing it. We could have continued assisting there, but I’ll close that thread since this is opened.

I’ve logged into your site and see that you’re on the latest versions. I’ve tried opening the English and Chinese translations of many of your headers and they are loading fine for me. I’m also able to reach the “Create Translation” screen on headers without a Chinese translation. Would you mind letting us know if there’s a specific problem we can try reproducing? Thanks!

Has there been any development with this? I am unable to load the Header and Footer editors at all. Not from the Pro>Launch Links or any other way.

I’m using Pro Child Theme 1.0.0 and Pro Theme 1.2.7.

Please open your own thread and we can assist you there. It would help to have login credentials added in a secure note and a description of any problems you’re experiencing.

Hi Alexander,
I saw a thread from someone else, someone named Neil, where they said in the WPML custom post section to switch every toggle to “Translate” and then it started working! Not sure if it’s just a temporary work around, but it’s working as of yesterday. You might want to share this fix with others who are having problems with headers and footers not loading when hitting the translate button.Thread: https://theme.co/apex/forum/t/wpml-header-translation/14486/6

Thanks, Alexander.

Hi @Stephenk,

I’ll post this to our issue tracker so our core developers could be made aware once they go through the list of reports. Please stay tuned for updates.

Thanks.

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