Pro Header Template not loading/does not display edits

[LansdowneEcoDevCorp]

I’m having an issue with the Pro Header builder that is similar to something I came across on a few sites now. See the image below:

This is what the “Starter: Logo Middle” template loaded as on a brand new site build. What’s worse is that almost all editing I do doesn’t take, and displays with similar issues. What could be going wrong with this? I’ve had this happen with more than one new site build recently.

[friech]

Hi Joshua,

Thank you for writing in, please ensure tthe following:

• Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)

• Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.

• Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

• Remove custom Javascript and custom templates on your child theme (if any).

• Reset your .htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

• Contact your hosting provider to increase your allocated memory limit or do it yourself by adding this code in your wp-config.php file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
```

You can add it before the line:

```
/* That’s all, stop editing! Happy blogging. */
```

- Also, contact your hosting and ask how you can update the PHP version to 7.0 or 7.1

After doing all this and the issue still persists, please clarify the issue and provide us the site URL and credentials in a **Secure Note** so we can take a closer look.

Cheers!