Pro / Header etc... not working

[cyrock]

Hi,
i have transformed this (dev) Site to Pro and it seems that page is scrolling endless cause of huge page height…and the header is not working properly: https://www.pixelwerft-webdesign.de/jaw/

What´s wrong…?

thanks
cy.

[Prasant]

Hello Cy,

Thanks for asking.

Please use solution mentioned in following thread:

Double Scroll Bar Issue

Thanks.

[cyrock]

hi, thanks but not working…

cy.

[thai]

Hi There,

Upon checking your website I could see that the Pro is oudated. Could you please update it to the latest version?

Here is the update guide:

How to Update | Themeco Docs

It the update doesn’t help, please follow up the steps below:

1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
2. Go to X/Pro > Settings and click on the Clear Style Cache button.
3. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1
4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
5. Remove custom CSS and Javascript from the options or Child Theme and test the case.
6. Switch to the parent theme to check if the issue persists.
7. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
8. Turn off all the cache plugin.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.