Pro Footer Not Saving in Version 3.0

Support
#1

Hi,

My Footer was designed in V2 of Pro, I have now upgraded to the latest version of Pro 3.0 and while I can edit the Footer, when I save it, it doesn’t change front end… is this a known issue please? I need to complete a website.

Thanks

#2

Hello @wolfproductions,

Thanks for writing in!

You have several licenses and I could not pinpoint which site is having the issue. Did you install any caching plugins? Please clear your plugin cache. If you have used CloudFlare, you may need to login to your account and purge your site cache. To better assist you with the issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Cheers.

#3

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