Pro footer: formatting not rendering

We’re having a problem with footers using the X theme pro child theme on our staging server.

I used the builder to create a four-column footer. When I view it in the builder it looks OK. When I view the page directly, the footer content is there, but the formatting - including the background color - is missing.

Googling the issue, I found a possible conflict with the Cornerstone plugin. I was unable to activate it - got an error message that indicated there might be two copies in the folder. I deleted the Cornerstone plugin, but am still getting the formatting problem.

What else should I try?

Hey,

if you could post some logins details in a secure note and we`d be happy to take a look.

P.S: You can search by “secure note” on this article if you don`t know about this: https://theme.co/apex/forum/t/themeco-support-overview/288