Pro: A conflict on the front end of your site has prevented

Hi,

I’ve been going through the forum trying all the solutions to this issue that I can find.
None of them have worked for me so far.

I’m getting this (https://ibb.co/b6mvZk) when I try to edit the default header and getting a “ERR_TOO_MANY_REDIRECTS” error when I try to preview the page (https://i.imgur.com/trLqrxN.jpg).

Thanks,

J

Hello,

Check if there`s plugin conflict disabling all of them. And increase your PHP memory limit following this article - https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Thanks John,

I deactivated all my plugins, cleared my cache and got the same error.

I’m currently using these limits

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

What else can I check?

J

Working with my host’s, SiteGround, staging support I was able to get my test site to load, Header/Footer editor working but haven’t been unable to get the Content Editor / Cornerstone to work.

From SiteGround
“There are no server side or application error recorded on server level, it is possible that the theme is hardcoded to work with the URL it was originally installed on, or perhaps the theme has additional requirements.”

What else can I look at to get the content editor functioning?

Login credentials attached if you need to look at it.

Thanks,

J

Your staging URL and WordPress and Site URL are different. Please contact Siteground to make it the same.

It they could not do that, regretfully, you will need to use other staging methods.

Thanks.

Thanks Xian.

We’ve tried that in multiple configurations and what happens is the site is no longer accessible from the staging URL due to too many redirects.

The header editor works and I’ve got it designed in the staging area. If I move the developing site in a standard sub domain or just in a /dev folder, can I export my current Pro header and then import it there?

J

There’s no import/export currently. You need to copy by using migration method. See https://theme.co/apex/forum/t/cornerstone-migration/126

Before that, please try the wp-config method stated at https://codex.wordpress.org/Changing_The_Site_URL

Thanks.