Hi. On this page: www.samverkanmotbrott.se I get the message: http://samverkanmotbrott.se/wp-content/uploads/2018/08/Skärmavbild-2018-08-25-kl.-16.41.31.png when trying to edit a page.
What could be the problem?
Tomas
Hi @TomasJarvling,
Thanks for reaching out.
Unfortunately, I’m not really sure what’s causing it. It could be due to cache, performance, and even the content. Would you mind providing your site’s URL so we could check it first?
For the meantime, please check for the following first:
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Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
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If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
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If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
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Remove custom CSS, Javascript and templates.
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Reset your htaccess file by renaming it to
.htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. -
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Thanks.
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