Hello support,
First off, thanks for the help! We are a bit confused and hoping you can help us through this process… Below are the steps in which they transpired.
- We noticed that our Posts Grid (https://fiercestaging.wpengine.com/work/) quit working.
- We then thought we needed to upgrade WPBakery Visual Composer, so we did that and then it caused alot of our modules to break and show up as shortcode. Reaching out to WPBakery said we should speak with you about the proper upgrade process. We reverted to a backup and started over…
- We then purchased a new license for X 7.0, upgraded via FTP and now the work posts grid is still not loading. And we’re not sure if we need to do anything else such as update WPBakery again or what the proper upgrade process is.
PLEASE HELP, we’ll be glad to provide admin access, this is of the utmost importance. Thanks!