Portfolio Page Broken

[tkcostello]

Hi there,

On this website: https://princeofpeacerussellsprings.com/sermons, I am not sure what happened or how to correct. Any help is appreciated!

[nabeel]

Hi @tkcostello,

Thank you for reaching out to us. Can you please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks.

[friech]

Hi There,

Thank you for the credentials, few of your portfolio posts has incomplete Embedded Video Code, I did go ahead and made the following posts a draft and that made the portfolio page works fine again.

Please update these posts’ Embedded Video Code and re-published it.

• November 4 Worship
• Prince of Peace Worship, Jan. 27
• Worship November 11

Hope it helps,
Cheers!