Part of the theme doesn't load in the backend

Hi!

I just imported the agency theme, went to edit it and part of it just keeps loading but doesn’t every load. Thoughts? See it in the blue below the navigation. When I preview the site, everything is working just fine.

Hello @kayes,

Thanks for asking and sharing the credentials. :slight_smile:

It looks like you haven’t assigned admin level access to the account. In that regards I can’t open pages in Cornerstone. But while previewing while logged in it’s working fine. Please see screenshots:

Home page: https://screencast.com/t/BXVw3jmsyMET

Admin access: https://www.screencast.com/t/mft3WW7OP

Thanks.

oops!

Upgraded your permissions.

And sorry, the screenshot I sent was of the backend admin screen. You are right, the frontend looks fine.

Also, I have to use all of the classic elements. I can’t use the ‘image’ element or the ‘headline’ element. When I do, the image or copy don’t appear unless I use the "classic image’ or ‘classic headline’.

Thanks!

Hi there,

Thank you for the user privilege setting. The problem seems to be initiated from an incompatible version of the theme installed and the Cornerstone plugin. Please kindly update the theme to version 5.2.3 .

That should do the trick.

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