Pages Problem

Hello support, I updated my theme, but still, these pages have problems.

  1. This one is not showing the Content. https://healthsalmon.com/healthy-lifestyle/

2 This one fonts are big. https://healthsalmon.com/blog-2/

Hi @Karogo,

Thanks for reaching out.

I couldn’t find anything from the front, would you mind providing your admin and FTP login credentials in a secure note?

For the meantime, please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, Javascript and templates.

  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

  7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

As for the fonts, it’s due to how you added the content. And your texts are added within headlines instead of just adding them as normal text. Example is, this

<h1><strong><em>Your Skin Composition.</em></strong></h1>
<h3>Your skin is the most significant body organ and is made up of three layers.</h3>
<ul>
<li>
<h3><strong><em>Epidermis</em></strong> this is the first defense against the external agents like dust and bathing with dirty water amongst others.</h3>
</li>
<li>
<h3><strong><em>Dermis </em></strong>this makes up the second layer which is a combination of collagen and elastic fibers to give you that smooth and supple skin.</h3>
</li>
<li>
<h3><strong><em>Hypodermis </em></strong>this is the last layer of the skin made of fat and tissues.</h3>
</li>
</ul>

Headlines are always bigger than standard text, I recommend fixing your contents by adding them as standard text. But of course, retain the headline that is supposed to be a headline :slight_smile:

Thanks.

@Karogo

You should immediately remove all the login info from your post and add it to a Secure Note, so only the Support Staff can see it.

Hello There,

Thanks for providing the information. I have logged in and checked your page.

1.) The page is empty. Nothing is on the page whether visual or text.

2.) You will need to edit the text and remove the <h3></h3> tags. Put only that tag to the headline texts.

Please let us know how it goes.

Hello Rue, this post is visible on my All Post page and i have chosen the Category well but its not Visible once you try to open it from its category. what could be the problem?

Hey Dennis,

Your WordPress admin credentials does not work anymore. Please give us the updated one.

Based on @RueNel’s screenshot, this page is not a post so you can’t apply a category for it out of the box. If you’re using a “page category” plugin, please contact the plugin developer.

Thanks.

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