Pages are not loading

Hi

All the pages are not loading, just blank. I think cornerstone has problem. Please see attached screenshot.
Could you help to work?

Thank you

Hi There @cf_printing

Thanks for writing in! Please double checked that you have the latest X theme and Cornerstone plugin active on your site. You can refer to our latest version information here (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62) and update your theme and plugins accordingly (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

Please remember to clear all caches after updating ,so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site. You can refer to the following resource if required (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

If the issue persists, try having the PHP memory limit of your site increased by following our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).

Basically, you edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

Let us know how it goes.
Thanks!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.