Hello,
I have a serious problem, the page https://www.tierramitica.com/misfitsunified/ is not working on my live site. I will take it off the menu now until I have a solution. I have contacted my host and they can find no problem, also the code of the page seems fine according to them. They told me to contact my theme developers so here I am.
Thank you for looking into this as soon as possible.
Hey @Tierramitica,
First, we need to know if the issue is indeed caused by the theme. Please do the following steps:
Ensure first you’re using the latest version of X and Cornerstone. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom CSS, Javascript and templates.
If nothing helps, please WordPress debugging so we could see the error in the page. Here’s the instruction.
Thanks.
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