Outdated WooCommerce support

Support
#1

hello I have both X and Pro

and on both I get a msg saying that there are outdated stuff so I click the button it says to show what are the ones outdated and I get this

I use both of them on latest version and my wordpress is 4.9.X ( last one before 5 i assume ) and WooCommerce is 3.5.2

also the plugin for X called Woo Checkout Editor was causing errors on the emails clients receive

this one https://i.imgur.com/evJCmYD.png

so I disabled it and the emails now don’t have this error

so is it possible to get a hotfix on this ??

#2

Hi Jaikor,

Thanks for writing in! Please note that the latest X/Pro compatible WooCommerce version is 3.5.1
and it seems that you’re using v3.5.2 on your site. You can rollback to the earlier version by downloading it directly.

https://github.com/woocommerce/woocommerce/archive/3.5.1.zip

For future reference, kindly check our version information guide and changelog first, before updating anything.

With regard to those warnings, what you are seeing is the WooCommerce template notices. The template notices don’t actually cause any bugs or issues. The version of those template files just needs to be updated which our developers is already working on it. This notices will be removed when we roll out our next release update cycle anytime soon.

Also with regard to WooCheckout editor PHP errors, make sure that you’re running PHP v5.6.x or later to avoid incompatibility issues. Since you’re getting PHP notices, you can also ignore it by disabling your WP_DEBUG mode on your WordPress. Please refer to the following guide (https://codex.wordpress.org/WP_DEBUG).

Thank you for your understanding.

#3

I’m not a expert into this wordpress stuff … if i delete my currect Woocommerce 3.5.2 will i lose everything ? or how to i downgrade without creating issues with my store ??

regarding php version i have 7.1 i just checked

else i will have to wait for a update on your end as I rather avoiding creating issues with my store

#4

Hi There,

You can take a look at this article: https://themes.zone/docs/downgrade-woocommerce-needed-version-without-losing-data/

Or using this plugin: https://wordpress.org/plugins/wp-rollback/

I suggest you create a staging site first, then upgrade the PHP version on the staging site, and check everything is working as intended after that upgrade the PHP version on the live site:

Here is a quick best practice guide for these big updates for mission critical software:

Regards!

#5

thanks for the guides however I wanted to address 1 more thing

I notice a small bug when i have Woo Checkout Editor enabled in the lastest update of X or Pro

if I have it enabled it won’t let me pay using Paypal Express only standard

Paypal express tho is a plugin from WooCommerce creator itself
https://i.imgur.com/n6FlmkN.png here is a screenshot of the plugin i mean

could you guys check it out if it’s on your side ? as it occurs only having Woo Checkout Editor enabled

what happens if that I click the to pay with paypal express it glitches and if I go to the Woo Checkout editor in WooCommerce tab I get these

#6

Hi @JaikorX,

It looks like that notices also appears on ajax request which usually the payment process, please change your WP_DEBUG to false within your site’s wp-config.php

If notices still appear then you may suppress the error through your hosting’s configuration. Example https://www.hostinger.com/how-to/how-to-turn-off-php-error-reporting#gref

Thanks!

#7

I don’t mind that showing there I just though it could be the cause of why the Paypal Express plugin doesn’t let people pay on my page when the Woo Checkout Editor is turned ON

if i turn this plugin OFF then it works fine and people can pay , i’m not sure if it’s a compability issue

#8

Hello @JaikorX,

The debug mode should only be used when you are debugging. When you run your site normally, debug mode must be turn off so that it will not send any http header info that might disrupt features of a plugin, theme or the WordPress core itself.

Hope this helps.

#9

I’ll give it a try these days when i come from work and I can have some time… i changed it in the wp-config.php but didn’t help so I’ll try the PHP one and report back thanks

#10

Let us know how it goes. :slight_smile:

#11

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