One page navigation scroll not working on chrome

Support
#1

I have made a website for a customer of mine.

www.metissupplements.com

Everything was working fine untill I had to change the databank because I needed to use a backup.
Now the one page navigation isn’t scrolling anymore. This bug only occurs on Chrome on Edge the site is working perfect.
Can this be solved or is ther JQuery code I can put in the customJs of my site as a workaround?

#2

Hello @stinooww,

Thanks for asking. :slight_smile:

I can confirm that one page navigation is not working on your website and the setup looks fine. Please try out following solutions and let us know how it goes:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options or Child Theme and test the case.

Let us know how it goes.

Thanks.

#3

Hey @Prasant

It was really weird. None of the solutions worked, instead I uploaded a new version of xtheme trough FTP and that solved the issue.

#4

Hi There,

It might be the X theme & Cornerstone plugin are outdated.

Please make sure the Cornerstone plugin is up-to-date as well.

https://theme.co/changelog/

Regards!

#5

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