Hello, I am running the latest version of X Theme and the on-page ID a href all of a sudden stopped working.
I read all the fixes I could find and implemented, still no luck.
Any ideas?
Hi there,
It seems that there is a problem with one of your 3rd party plugins which use the easing animation of the jQuery which we also use and t seems there is a conflict.
Please test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.
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