I need to get an X license onto my account. I must have had the client purchase the license or purchased it with a different account before creating this, but I don’t have any documentation at-hand. What I do have is full access to the web host and WP admin of the website. How can we verify ownership? I need to upgrade from X to Pro as the recent WP and X updates broke the site. Domain name is in a Secure Note.
Alternatively, if I have to purchase a new Pro license, what is the process from taking X to Pro with a brand new license?