Olark gone

[juliana]

Hello,

dont know how or why suddenly the Olark integration its not working.
The button on the bottom right dissapear. I didnt change anything…

can you help please?

[nico]

Hi @juliana,

Thanks for writing in.

Please check your setup if it updated to the latest version.

Version Compatibility | Themeco Docs

If not, update your setup to the latest version.

https://theme.co/t/setup-updating-your-themes-and-plugins/62

If still not working, check for plugins that causes conflicts.
You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

Thanks.