Not able to change X - Theme Options

[WJongman]

Hi, I recently wanted to change the footer of my (very basic) website. It always worked fine.

Selecting any of the X - options, except “Validation” and “Setting”, results in the following screen:

The button “Media toevoegen” is dutch for “add media”.

I’m using Wordpress 5.03 and X version 6.4.6
I’m not sure when this problem first occurred. I don’t use the X-options frequently.
I read somewhere that this issue might occur due to PHP not being the latest version . So I updates tot PHP 7.2. It makes no difference whatsoever.

Could you please be of assistance?

Regards,
Wilko Jongman, Netherlands

[nabeel]

Hi Wilko,

Thank you for reaching out to us. You maybe experiencing PHP memory limit exhaustion, I recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line

/*That's all, stop editing! Happy Blogging. */

Also check your PHP Max Execution Time and set it for 300 for optimal usage. If this doesn’t help then please test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Let us know how this goes!

[WJongman]

Hi Nabeel,

Thanks for the options. I found it. Changing the wp-config.php file didn’t do anything. Eventually one of the plugins did the tric. For some reason my Font Awesome pluging was deactivated. Activating it again resolved the issue. I’m a happy man.
Thanks for your time and your support. Awesome

Regards, Wilko

[Prasant]

Glad to hear that.