No website after update. Instead display: Call to undefined function x_post_thumbnail_width()

Support
#1

I just went to update to the latest version of Theme X. Now, instead of a working site I have:

Fatal error: Call to undefined function x_post_thumbnail_width() in /home/spmccain/allsaintslongbeach.com/wp-content/themes/x/framework/functions/global/admin/setup.php on line 26

I don’t even begin to know what to change to get the site back.

#2

Hi There,

Would you mind providing us with login credentials(by clicking on the Secure Note button at the bottom) so we can take a closer look? To do this, you can make a post with the following info:

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

Thanks.

#3

All the information is there now.

#5

Hey,

I propose that you try to re-install your X theme because the functions might be damaged. But I tried to access your FTP and the login credentials are wrong.

#6

I couldn’t get to it, but Dreamhost swore it had to be a problem with my connection. I will contact them again.

And I can’t replace the theme if I can’t get in because the site administration is as crashed as the rest.

#7

Hi There,

Try reinstalling the theme manually: https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 See Manual Updates.