No notification from wpforms

[eutaw]

Sometimes, I am not getting email notification from wpforms. When I test the form myself, I do get notification. When I asked two others to test it, I never received notification. Why would this happen?

I am using gmail. I believe the other two email accounts are aol.

[Prasant]

Hello @eutaw,

Thanks for reaching out.

It’s not a theme related issue and falls outside the scope of support we can offer. I suggest you to please take a look at following tutorial to troubleshoot email notification:

Troubleshooting Form Notification Emails

Thanks.