No data in google analytics since switching to X theme

Since I switched to the X theme, I am not longer getting any data in Google Analytics. It appears in Google Analytics as though I am getting 0 traffic on the site, even though I know this isn’t true.

I previously had verified my site using the Yoast SEO plugin-- I’ve double checked and the site is currently still verified with Google. What can I do to start getting data again?

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Hi There,

Your code for google analytics before might be added as part of the previous theme and obviously when you switch to X theme it is not carried over. We do have X Google Analytics Addons, see it here: https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Try to install it then add your google analytics code again.

Hope this helps.

Hi there, I’ve also had trouble with no google analytics data registering. I’ve switched to Pro version and installed X-Google Analytics Addon afterwards. Then, I got code snippet and entered into addon. Still no data. Please help.

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Hello There,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Thank you.

45glengarry.com

I see the Google Analytics code properly added in your site and there is no Javascript error.

Please review this tracking setup related issues from Google https://support.google.com/analytics/answer/1009683?hl=en

Could you tell us what you’re using before that is working? If you’re using a plugin like Yoast, try deactivating our analytics extension and only use one plugin for analytics.

Thanks.

I’ve reviewed that page many times and don’t believe any apply to us.

Hi There,

I have checked your site using an online tool (http://www.gachecker.com/) and your Google Analytics code is set properly. This could be a caching issue or server related.

Try deleting your current Google Analytics code and regenerate a new one and see if that loads your data.

Thanks!

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