I dont get it… the version seem to be ok but I cannot enter the submenu to configure X anymore.
I deactivate all plugin mo results
I reloaded X theme by FTP no results either… suggestons?
_(I’m no programmer be nice wwith me )
I dont get it… the version seem to be ok but I cannot enter the submenu to configure X anymore.
I deactivate all plugin mo results
I reloaded X theme by FTP no results either… suggestons?
_(I’m no programmer be nice wwith me )
Hello Jeff,
Thanks for writing in!
I can see that your other site has a submenu and the other one does not have any submenu.
If you want to modify your menu, simply go to Appearance > Menus and manage the menu items from there. You might need to check out this links:
https://codex.wordpress.org/WordPress_Menu_User_Guide
Hope this helps.
No in fact I meant the menu to access more settings in the X theme inside the wp-admin.
I use to have a 6 o 7 elements sub menu here… or it changed place and can’t find the option for this theme now.
Also it says on top this .“We attempted to installed Cornerstone (required by X) automatically, but were unable to. You may need to install Cornerstone manually. Error Details.”
. but what is Cornerstone if not X theme… it gives me a link to download it but that link IS the theme… what is Cornerstone??
I looked everywhere I cant find the Cornerstone 3.3 plugin. How do I correct this… in the plugin folder it seems to be an
invisible folder…
Hi again,
You can find the Cornerstone.zip file in x/framework folder. You can use FTP to navigate to x/framework folder. You can then download the plugin file and install it via WP Admin > Plugins section. Regarding the X submenu issue you mentioned, we’ve found this happening due to a missing stylesheet header of the child theme, please check this thread as well https://theme.co/apex/forum/t/page-template-selection-missing/44101/2
If it doesn’t work for you then test for the following:
Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Please see https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935
Let us know how this goes!
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