Hi guys
Every time I try to access Cornerstone editor, the site is throwing us back to the log in. I did load a child in the last set of edits we did, this didnt seem to affect anything at the time, until now when . we are trying to access Cornerstone to carry on building. Whats the explanation for such behaviour, and how do we fix it?
thanks in advance
Phil
Hello Phil,
The issue you’ve described is usually caused by corrupted nonce verifications.
WordPress uses the nonce verification system to ensure your session is still valid and signed in, otherwise it re-prompts you to sign in. Mis-configuration of database related caching or using Memcache when not actually configured server side could cause this.
Please make sure that on Settings > General: Wordpress Address URL and Site Address URL is the same.
In case those settings have the same value, please check the following too:
1.) Did you use a caching plugin before and you just disabled it? If yes, sometimes it leaves some code on your htaccess file. See this thread.
2.) A plugin might caused it. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope this helps.
Hi guys
I followed your thinking and bingo it was #2, a plug in from Go Daddy that arrived with Wordpress, I had never considered it a threat until this time.
So over that bridge to the next element.
In the MEC plugin there is a fielwhich we are unable to fill as we can’t work out where it is grabbing the data from.
In the attached you will se a note can you help us find this so we re able to add the data in the event
Hope this is clear for you
Hi Phil,
Upon checking, I see that you’re using older version of X theme and Cornerstone plugin on your site. You can see the latest version information from the following link (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and update accordingly (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62) and re-test your issue again.
Since you’re using a caching plugin, you need to clear all caches before testing your site. You can refer to the following resource if required (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).
In case if you’re having further issues, please enable WP_DEBUG mode on your WordPress and revisit your page to see if you’re getting any PHP error messages. Refer to the following guide on how to enable WP_DEBUG mode (https://codex.wordpress.org/WP_DEBUG).
Let us know how it goes.
Thanks!
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