New User Registration in WordPress without Permission

Support
#1

Hey Guys. I have been away from my website for a while but today when I logged in I noticed several users add/registered as Administrators

I check the Setting Membership and the checkbox is turned off as well the Anyone can register!

I really don’t know where to go to prevent this kind of situation.

What should I do to prevent this?

Best,

Robert

#2

Hello Rebert,

Thanks for writing in!

I suggest you to please take a look at following resource:

Thanks.

#3

Tks for your reply. How can people can be register in a wordpress website if the website is check for Membership OFF?

*** Default Registration Page Redirect - > There is no such thing any where for register users
*** Google’s reCAPTCHA -> I dont have a page or link for user registration
*** Email Confirmation -> I dont have a page where users input their info

What’s the point to create a SPAM User in a wordpress website?

Best,

Robert

#4

Hello Robert,

There are only two ways to create an administrator account. One is by adding it manually or a setting somewhere in one of the plugins you may have installed that automatically make a user as an administrator upon registering.
​
​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look?

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Thank you.

#5

Do you have Convert Plus enabled? If so,deactivate it and upgrade to the latest version. There is a vulnerability in it that is allowing hackers to register themselves as Admin. I had the same issue on two websites.

#6

Hi Gina,

Thanks for providing some info to your fellow users.

Cheers!

#7

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