New entries in English pages overwrite French pages with Pro editor

Support
#1

Hi,

Currently translating pages in http://holo.host website, from English to French using WPML plugin. Each time I make a change in the English page, then it erases the content of the corresponding French page. The French page gets over written by the English content, erasing all the previous work.

I did a screencast of it: https://www.screencast.com/t/ASwNOBaPd

So, at the present moment we can’t make our website international.

Any clue?

#2

Hey @alchemcialu,

Thanks for writing in! :slight_smile:

This can be due to your website cache. In this case, please check for the following:

  1. If you’re using a caching plugin, please clear all caches including browser cache then deactivate your caching plugins and also other optimization plugins.

  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  3. Clear your style cache by going to Pro > Settings.

If the problem persists after trying all of the above steps, please share to us your Wordpress User/Pass in a secure note so we can take a closer look.

Thank you.

#3

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