Hello,
My company has changed their website from a standalone site to a multisite with a new domain.
I only want the xtheme licence for one of the sub sites. I have entered the new site under the license page, revoked it from our old place, and on the new site location it still gives me the error that the license is used on another site.
Is it something to do with the multisite?
Hi There @OrionFoods
Thanks for writing in! You just have to revoke the license from your old site (X -> Validation), and then you should be able to validate a new site assigning the new site URL.
Then check and make sure that you’re using the latest version of X theme and Cornerstone plugin by referring to our guide here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195). If you’re still having issues, please try following our troubleshooting guide here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195).
Hope that helps.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.