Navigation Bar not showing on Woocommerce single product pages

[john11]

Hi, I have a problem with Navigation Bar not showing on Product Pages. It only appears on Single Product pages, but not other pages.

My site: aaxsf.com

Example of Single Product Page:
https://aaxsf.com/product/pair-of-vintage-tole-tables-usa-circa-1950/

I am using:
WordPress Version 4.8.3
Theme X Version: 5.2.4
Cornerstone Version 2.1.6
Visual Composer Version 5.1.1

Please help!

Thank you.

[Prasant]

Hello @johnm,

Thanks for asking.

Navigation bar is working fine on my end. Please see screenshots. https://screencast.com/t/jqffJhn2lGK, https://screencast.com/t/khcv9hAyI1, https://www.screencast.com/t/7hRbezR2

Thanks.

[christopher]

Hi there,

I double checked the page that you gave us the link and it does not show the header. This might be something related to your environment or customization.

That is why I suggest that you take the steps below:

• Change from the Child Theme to Parent Theme and see if it fixes the issue
• Check for 3rd party plugin conflicts, by deactivating all plugins except Cornerstone and check if it fixes the issue. If yes then you need to activate the plugins one by one to find the one which is causing the
  issue.
• Make sure that you purge all cache plugins that you might have and deactivate them during the test phase.
• Make sure that you use the compatible version of the Woocommerce plugin by checking the version compatibility article:
  https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195

If you have still problems kindly get back to us with the information below using the Secure Note functionality of the post to follow up:

• WordPress Dashboard URL
• WordPress Dashboard User
• WordPress Dashboard Password
• Name of the Product Page that You See The Problem

Also, I wonder if this is happening on all Single Product Pages or not.

Thank you.