My Website Classic Video Player, Embed Form and Envira Gallery all not working

[meesiamz]

Suddenly my website have alot of bugs. I updated the theme and plugin but still the same problem.

Please assist.

my website: scholarbasketball.com

[nico]

Hi @meesiamz,

Thanks for writing in.

At this moment, Upon checking your setup in the front-end, I could not see any problems. Plugin and themes are all updated. In this case, please share us your admin credentials so we could check your setup closer.

Don’t forget to set it in a secure note.

Thanks.

[Alaa]

Hi @meesiamz

I’ve checked your website and I can see there are some JS errors in the console:

Please try the following:

1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
4. Remove custom CSS and Javascript from the options or Child Theme and test the case.
5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

Keep us updated,
Thanks.