My site is screwy

Hi,
Do you have any idea why my site looks like this? https://eurekawellness.com.au/shop/

It is up to date.

1 Like

Same here icfhe.in

Hi There,

Thanks for writing in!

I can see some CSS and JS files are not loading in your site. This might be due to several reasons.
The theme may not be updated properly.
Please checking this troubleshooting for a possible fix.

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS, Javascript and templates.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
    `
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
    ``

If you could please try the above and if you still have the issue we’d be more than happy to assist.
Thanks!

Hi @clarion256,

Thanks for writing in!

Seem the site is not using any of our product (Theme or Cornerstone.)
We are really sorry we can’t provide support for any other products.

Thanks

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