My Problem: The preview was unresponsive after loading. This is most often related to a plugin conflict or aggressive page cacheing

Support
#1

Hello,

i have the pro Version. If i edit a Page im Luncher Pro i get a error Message:

"The preview was unresponsive after loading. This is most often related to a plugin conflict or aggressive page cacheing.

Origin URL: https://act-anwender-club.de

Preview URL: https://act-anwender-club.de

I delete the Cache an disable als Addins without OptimizePress an BackWPub, DigiMember3,

Pleas can you help me?

Greetings
Patric

#2

Hi Patric,

Can you provide us the exact url of the page that you are having an issue with.

I tried creating a test page and Cornerstone seems to work.

https://act-anwender-club.de/test/

#3

Hi Paul,

thnak you for the quick answer.
If you take this test url (which you tested) an edit the Header with Cornerstone the preview doesn`t work. And the error Meeage comes.

I use the Pro Version

#4

Hey There,

Before you edit a header or footer, you must assign it to a page/post first.

Once it is assigned, you can edit the header or footer.

Hope this helps.

#5

it works. thank you very much :slight_smile:

#6

You’re welcome!
We’re glad we were able to help you out.

#7

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