Hello,
I try to move and validate my licence to a new domain and I’ve got this message : “We’ve checked your code, but it doesn’t appear to be a valid license. Please double check the code and try again.”
I’ve revokate and change the URL of destination of my site on Apex page but nothing happens and I could not validate it after on my site.
Could you help me ?
Hi There @wallabys
Thanks for writing in! Upon checking, I see that you have enabled a coming soon page.
Most common issue would be that either your X theme or Cornerstone plugin is outdated, so that our validation process will not be initiated correctly. You can check the latest version numbers from here and update accordingly to resolve the issue.
If you’re fully updated, please check our troubleshooting guide here (https://theme.co/apex/forum/t/troubleshooting-validation-connection-issues/201).
Let us know how it goes.
Thanks!
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