Modern event calendar - single display

[Parkinson_Canada]

Hi I’m trying out the modern event calendar. When I view a single event, I just see the event name, but no other data that I’ve entered into the event. It’s using single.php, but I’m not seeing any info entered into the Event Details section.

[Prasant]

Hello @Parkinson_Canada,

Thanks for asking and sorry for the issues you are facing with MEC. Let me suggest you few solutions, please try them out and see how it goes.

1. Can you please make sure that you are using the supported version of MEC. Right now the supported version is 2.7.2. https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195
2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
3. Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
4. Try increasing your PHP Memory limit. You can do this by editing your wp-config.php file which can be located under the root of your WordPress installation.

Add the following lines into that file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.