Modal not working on ME Events pages only

Support
#1

Hi, I have a Content Area Modal Element in my footer, for MailChimp subscriptions. It works on all pages except ME Events pages. Is this a Pro issue or a ME Events issue? I am contacting them, but am just curios if you guys have an easy fix…

#2

Hi Andrew,

Thanks for reaching out.

It could be ME specific issue since it only happens on their page where it has its own template. Though, I’m not fully sure, you may provide a sample URL that has this issue.

Thanks!

#3

sure, sending in a secure note

#4

Hi @Andrew,

I got these error messages on the single event page:

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Switch to the parent theme to check if the issue persists.

Let us know how it goes!

#5

Solved, it was a plugin conflict.

Thanks!

#6

Glad to hear that. :slight_smile:

#7

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