Mobile styles not working

Support
#1

Hi there,

I’m looking for some help with my site: twofinsandamask.com
Originally the mobile version worked fine but currently it isn’t working at all in various browsers and on both android and apple phones. What has happened?

Thanks!

#2

Hi There,

Thank you for writing in! Sorry but I am not entirely certain of the issue as your site looks fine on my end (see screenshots below).

Would you mind to clarify what is the issue or how we can replicate it?

Thanks,

#3

Hey there,
thanks for replying. I cannot load your screenshots though!

When I go to the site on iphone and android they both load the desktop version, not a mobile version of the page as it used to.
Ie the intro section image should load on top of the text block so that users can see it and read the writing!

Please help!! :S

#4

first image is what i can see on my phone second (in next post) is what i see in the browser when I edit the “phone version”.

#5

Second Image… of browser editing “phone version”

#6

Hi Teresa,

Thank you for the clarification, now I see that the columns CSS for the mobile view is not applied.

It seems the issue here is how you re-directed the staging domain (http://teris-template.epizy.com/) to live domain (http://twofinsandamask.com/). It looks like you just inserted the staging site using <iframe>


With that type of setup, you might encounter a lot of issues than CSS. I advise that you properly migrate your site to the live domain.

Migrate Cornerstone Data from Site to Site

Hope it helps,
Cheers!

#7

So i have migrated the data to a new domain, however it now the original code is in the new site. So twofinsandamask.com is redirecting to teris-template@epizy.com. I cant seem to change the url to the correct one.
Can you help me understand why Admin>Settings>general look like this rather than how the forums say, with the url settings. Thanks!

#8

Hi,

Under Settings > General you should be able to see this.

But for some it is disabled, you can rather change it by adding the code below in your wp-config.php file located at the root directory of your site.

define('WP_HOME','http://example.com');
define('WP_SITEURL','http://example.com');

Change http://example.com with your new domain.

More information: https://codex.wordpress.org/Changing_The_Site_URL

Hope that helps

#9

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