Mobile site scrolling problem

Support
#1

Hi Guys

When my site www.uncannycollectibles.com loads on a mobile (samsung galaxy s5, iphone 5 & hywaei p90).

Screen shot 1 shows it loading fine, however if the user swipes to the right for any reason, it shows a blank background - as per screen shot 2.

Is there a way to fix the screen in place so that it only scrolls up & down & not sideways?

Also is there a way to have my product categories populate in as an option in the mobile menu only instead of half way down the page.

Ideally I’d like to just go to the shop now option & remove the home page - is this possible without affecting the main desktop site?

Thanks in advance

#2

Hello,

Please, to check if it’s caused by a custom code, if you could post some logins details in a secure note and we`d be happy to take a look.

P.S: You can search by “secure note” on this article if you don`t know about this: https://theme.co/apex/forum/t/themeco-support-overview/288

#3

Hello There,

Thanks for providing the information. It seems that you haven’t updated to the latest version of X. X 5.1.1 is now available in automatic updates! This release contains fixes for several issues so be sure to check out the changelog (https://theme.co/changelog/). Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.