Mobile Menu not working cornerstone

Hi - my website etailinsights.com is having trouble with the X Theme and cornerstone. When viewing the website from a mobile device, the top nav drop down isn’t working. Any ideas?

Hi Darren,

Thanks for writing in! Upon testing your site, I see that you have updated your Cornerstone plugin to the latest version recently, but you haven’t updated your X theme which creates incompatibility issues. You need update your X theme as well and that should resolve this issue.

You can see the latest version information from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and update your theme accordingly (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

Please make sure to clear all caches when testing your issue again (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

Hope that helps.
Thanks!

Ok thanks, but that is problematic because we have customized the X Theme. If I update, won’t I lose all my customizations?

Hi Darren,

If you have made the customization in the theme files and not to the direct X theme files, the custom codes you have added should remain as is.

For you to be sure that the site will remain intact, it would be better to setup a staging site which is a duplicate of the current site then do the update from there first.

Hope this helps.

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