Mobile Menu Not Clickable

Hi,

My mobile menu does nothing when clicked.

Have the latest version of wordpress, X & cornerstone installed. Have deactivated each of the plug-ins to see if this is causing the issue but no.

Any ideas please?

Thanks.

Anthony.

Hello Anthony,

Thanks for asking. :slight_smile:

Please follow up the steps below:

  1. Go to X > Settings and click on the Clear Style Cache button.
  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options or Child Theme and test the case.
  5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  6. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

Hey @chaart,

I see that you have updated Cornerstone. You will need to update X to the latest version also. Please update X to the latest version and check again.

Thanks.

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