Mobile menu has stopped working

[minuteworks]

Hello,

I’ve been developing a website over the past few weeks. The mobile menu dropdown has just stopped being displayed for some reason. It used to show perfectly when I clicked the bars icon however now nothing happens when this is clicked.

I am building my site locally so I can’t send you a link but please see the two screen shots attached. The one where the menu isn’t displayed is as it is now. The one where it is displayed is because I have changed it to ‘display: block;’. When it is forced to display I can click menu items and they display perfectly but the dropdown menu is constantly visible.

I have tried deactivating all plugins and this didn’t make any difference and I have been through my code to see if I’ve hidden it anywhere by mistake but can’t find anything. I have updated Wordpress today so I’m not sure if this has anything to do with it.

Please can you offer any advice? Many thanks in advance.

Jimmy

[Prasant]

Hello Jimmy,

Thanks for asking.

It seems that you might have missed to attach the screenshots. However, mobile menu not displaying might be because of incompatible version of X Theme and Cornerstone. As it’s mentioned in the ticket that you have updated WordPress, at the same time please make sure you are using latest version of X Theme and Cornerstone. As of today the latest version of X Theme and Cornerstone is 6.1.6 and 3.1.6 respectively.

You can take a look at our version compatibility guide to learn about the latest version number of X Theme and Cornerstone, compatible version of bundled and supported plugins.

Version Compatibility | Themeco Docs

To update X Theme and Cornerstone, I encourage you to take a look at our update guide:

How to Update | Themeco Docs

Please let us know how it goes.

Thanks.

[pearlmultimedia]

I had this happen to me this week. Are you using W3 Total Cache plugin? For me the problem was with the minify settings in W3.

[thai]

Hi There,

It might be the javascript conflicts with the minify option. Please exclude these files from the minify option under Minify tab:

/wp-content/themes/x/framework/dist/js/site/x.js?ver=6.1.6 /wp-content/plugins/cornerstone/assets/dist-app/js/cs.js?ver=3.1.6 /wp-content/plugins/cornerstone/assets/dist-app/js/cs-vendor.js?ver=3.1.6 /wp-content/plugins/cornerstone/assets/dist/js/site/cs-head.js?ver=3.1.6 /wp-content/plugins/cornerstone/assets/dist/js/site/cs-body.js?ver=3.1.6

Let us know how it goes!