Mobile Menu Has Stopped Working On Our Site

Hi there, the mobile menu has stopped working on our website.

https://www.sanctuary.ie

Any ideas why?

Hello @rabbler,

Thanks for writing in!

I see that website is using X 6.0.4 and Cornerstone 3.5.5. Please update X Theme and Cornerstone to latest version which as of today is 7.0.4 (X Theme) and 4.0.4 (Cornerstone) respectively to avoid any conflicts. Once you have updated X Theme and Cornerstone, please clear cache and reload the page to nest navigation.

You can take a look at following resources to update X Theme and Cornerstone:

https://theme.co/changelog/

Thanks.

Hi folks, since the update there is a weird black thing appearing over the site which is preventing people on some browsers (specifically internet explorer on my end…) from using the site properly.

https://www.sanctuary.ie/

Any ideas what may be causing this?

Hi @rabbler,

Thank you for reaching out to us. The issue is happening due to a third party plugin conflict, I believe it’s the Surbma | GDPR Proof Cookie Consent & Notice Bar plugin which is causing the issue. Please deactivate the menitioned plugin to fix the issue.

Let us know how this goes!

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