Hi guys,
For some reason, my mobile menu does not work.
Can you please help me?
Hi Juan,
Thanks for writing in! First of all, could you please make sure that you’re fully updated including X theme, Cornerstone and other plugins by following our latest version information from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195). Then you can follow our update accordingly (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).
If you’re still having issues after updating, you need to disable your child theme and test your issue further. You can activate your parent theme to deactivate your child theme.
If you’re still having issues, you need to then disable your 3rd party plugins to see if you’re encountering any conflicts with one of your plugins. If the issue is resolved, you can then activate your plugins one by one.
Further you need to also remove any custom JavaScript added to your X -> Theme Options -> JavaScript area and test your issue further.
If you’re using a caching plugin, you need to purge server cache and also clear browser cache before testing.
Let us know how it goes.
Thanks!
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