Mobile BTN doesn't work

Dear X Team,

everything works very good. But the mobile BTN doesn’t work.
Can you plz see on my site?
Thanks!

Hi Richard,

Upon checking your website, I could see that you’ve updated the Cornerstone plugin to the latest version but NOT updated the X theme yet.

Please update your X theme to the latest version as well.

For the update guide, please take a look at this:

For the changelog: https://theme.co/changelog/

Let us know how it goes!

Thanks for replying.
We already tried to update X-Theme. But then the whole page shut down…
Because the newest versions of X-theme and WPBakery are confusing. They don’t work like before with full-width-settings. Because of that we don’t update… Is there any other releases?

Hey Sarah,

X and Cornerstone are released in compatible pairs. The cause of the mobile button issue is because of version incompatibility between the old version of X and the new version of Cornerstone so it is important that you update X to the latest version.

When you said the “whole page shut down”, are you referring to the fullwidth issue only or you get a total white screen? Please clarify.

If you only get the fullwidth issue, the solution was stated in our previous release note. I’d recommend that if there’s an update available, you review our Changelog and Release Notes posted in our News section in the sidebar or News page.

Do not edit your pages if you’ve not enabled Legacy X Integration because the content will be wrapped in Visual Composer’s Text Block element like described in this video: https://youtu.be/ur6pO1YrykQ

Thanks.

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