Missing tax and shipping time on category site

Hi there,

we’re having issues with the category site. On most products we see tax and shipping infos and on some other they aren’t shown. Woocommerce already checked our backend and options and told us that everything is fine with woocommerce. They think it’s a template issue.

How can we solve this?

Hi there,

Would you please kindly give us more detailed information regarding the problem? Give us the context, which categories you are talking about and give us screenshots so that we identify the issue to be able to give you proper suggestions.

As a general help I suggest that you follow the steps below:

  • Deactivate all 3rd party plugins except Woocommerce and check the case.
  • Change the theme from Child theme to the parent theme and test the case.
  • Make sure that you are using the compatible version of Woocomermce with our theme:

Thank you.

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