Hello!
I recently migrated one of my websites from a subfolder of my main website to a subdomain, and Cornerstone has stopped working (giving me a 500 internal server error). I am also getting a “ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” when I try to log in through my new subdomain’s wp-admin; not sure if this is related.
I had requested my hosting provider do it on my behalf, as I thought it would be quicker on their end, so they took care of copying everything over, including the database. I only realized once Cornerstone stopped working that I was supposed to follow the migration guide you guys have provided in other threads, and tried to go back to fix it, but I now appear to be unable to log in to my original subfolder install, so can’t copy the database over from there.
I requested my hosting provider take a look, and they said “There was no error found in the error_log so we tried increasing the php limits which usually fixes similar issues, but that did not fix the issue” and then directed me to you guys.
Any assistance you could provide would be much appreciated, as this website hosts our Impact Report, which was supposed to be released today (totally my bad for putting the migration off for so long…). I have provided my login details for you below.
Thank you!