Menu button in mobile not woring

Support
#1

When the navigation turns into a hamburger menu I can’t get the dropdown menu to open.

Could you please assist me with fixing this?

Thanks

#2

Hi @shamus,

Thanks for writing in.

I could see that you are using the latest version of cornerstone however you are not using the latest theme.

Update your X theme to the latest version.

Hope it helps.

Let us know how it goes.

Thanks.

#3

I’ve updated the theme and wordpress version.

Problem is still there. Let me know what my next steps are.

Thanks,

#4

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes, if that does not help, please provide WP credentials in a secure note so we can take a closer look.

Thanks

#5

I’ve added my log in credentials. Let me know if youre able to fix it.

Thanks!

#6

Hey @shamus,

The given credentials does not work. Please check.

Thanks.

#7

I’ve updated the password. Please proceed.

Thanks,

#8

I have figured out the problem. No need to do anything.

Thanks!

#9

Hey There,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.

#10

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