Media library wont load

[TimEvans]

HELP! My media library wont load so I cant currently post

[ruenel]

Hello There,

Thanks for writing in! In most case, there is a fatal error which is why the media library is not loading. You can do the following:

• ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

• And make sure that you have meet the requirements to run WordPress. Make sure that you have at least PHP 7.0. For more of the requirements, please check this out: https://wordpress.org/about/requirements/

And if nothing is working, please provide us your site url along with your ftp access so that we can investigate. In a secure note, kindly give us the following:

• WP URL
• WP username
• WP password
• FTP hostname
• FTP username
• FTP password

Best Regards.