MEC Calendar not showing final parenthesis in text

Support
#1

See below, but for some reason, when we add parentheses when using Header 5, it will not show the ending one: https://prnt.sc/nlmtoh. here is the actual event showing the text here: https://prnt.sc/nlmua4

Any thoughts?

#2

Hello @tkcostello,

Thanks for writing in!

I checked the website and can see that you are using X Theme 6.4.5 and Cornerstone 3.5.4 and both are incompatible. Please update X Theme to latest version which as of today is 6.5.5.

Please refer following resources to update X Theme:

https://theme.co/changelog/

Thanks.

#3

After updating to correct version, still not working: https://prnt.sc/nlql0r https://prnt.sc/nlql6a
https://prnt.sc/nlqllg

#4

Hello @tkcostello,

Thanks for updating the thread. :slight_smile:

Can you please share website login details in secure note for us to take a closer look?

Thanks.

#5

Hey @tkcostello,

The only solution is to remove the h5 tags.

I tried to replicate your setup in my test site to see if this is a bug but I couldn’t replicate it. This means that this must be unique to your site and neither an issue with MEC nor any of our products you’re using. A third-party plugin or a custom function could be causing it.

Please first try testing for a plugin conflict before opening a thread. You can do this by deactivating all third-party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

#6

Thanks for checking into this!

#7

You’re welcome.

#8

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.