Manual Cornerstone Update V1.x > V3.5.4 cornerstone not starting

Support
#1

Hi, we have to update an older side running on X 4.0.7. Updating the theme is no option (and doesn´t work - no change to get the api key on that old link presented within the X wp section). so we manually updated the cornerstone (as the old one didn´t work anymore - delete and save didn´t work no more on a wp 4.9.9).

the manual cornerstone update from 1.x to 3.5.4 did work BUT the editor doesn´t load anymore. there is this huge loading indicator but nothing happens. any ideas how to get the cornerstone edit feature to work on this kind of configuration?

wp 4.9.9. / X 4.0.7 / cornerstone 1.x manual FTP upgrade to 3.5.4

#2

Hello David,

Thanks for writing in!

Now that you have updated Cornerstone to the latest version, please also make sure that you have updated X theme. Could you please update to the latest versions?
Our latest versions are:

  • X theme 6.5.5
  • Cornerstone 3.5.4

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

Please let us know how it goes.

#3

Hello, isn’t there any solution path without manual updating the x theme from v4 to the most recent v6 just to get cornerstone running again? We just want to get the possibility back to edit existing cornerstone content and don’t want to rebuild every single page after an update (as the maker of the site didn’t use the child theme options). Also the X update function doesn’t work in v4 any more (get product key = broken link). Regards

#4

Hey David,

Cornerstone isn’t loading on your because it is updated to the latest version while X is still in version 4 therefore causing some compatibility issue.

Also, you will not be able to validate the license on your site as the validation process changed which is does not work in the older version so your option right now would be to update your X version to the latest version manually. You can do this by doing the same on how you updated Cornerstone through FTP. Here is a link for a details information on how to do an update:

Please remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site.

Once updated, you can validate your X version.

Hope this helps.

#5

X has been updated and activated. Problem has NOT been solved, cornerstone still doesn´t load. All caches purged and w3tc has been deactivated (running on PHP 7.2)

now while not loading we get the following error message (console) - both in existing content and new pages.

Uncaught SyntaxError: Invalid regular expression: /[À-ß][€-¿]|[à -ï][€-¿]{2}|[ð-÷][€-¿]{3}/: Range out of order in character class
at new RegExp ()
at cs-vendor.js?ver=3.5.4:12280
at cs-vendor.js?ver=3.5.4:12287
at Object. (cs-vendor.js?ver=3.5.4:12287)
at Object. (cs-vendor.js?ver=3.5.4:12287)
at o (cs-vendor.js?ver=3.5.4:4870)
at o.callback (cs-vendor.js?ver=3.5.4:4882)
at o.exports (cs-vendor.js?ver=3.5.4:19)
at o._reify (cs-vendor.js?ver=3.5.4:22)
at o.reify (cs-vendor.js?ver=3.5.4:21)

#6

quick fix: a temporary Solution = adding following line to the httaccess:
AddCharset UTF-8 .js

We guess the main problem is caused by following PHP Core setting:
default_charset “ISO-8859-1” (= Local Value) which is LATIN-1 and UTF-8 as Master Value

We are now in contact with the hosting company.

#7

Hi David,

Thanks for sharing the quick fix. It will surely help others facing similar issue.

Have a great day! :slight_smile:

#8

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