Logout on X Theme goes blank

[TrevH]

Hello
When you logout of X theme it doesn’t come back to the HOME page. what you get is a Blank white page.
I am not sure why it never used to do that.
Do you know of the fix for it?

Thanks,
TH.

[nabeel]

Hi TH,

Thank you for reaching out to us. This usually happens when there is a third party plugin conflict or incorrect redirection configuration. You can check for the following first:

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. Ensure everything is up to date including WordPress according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

6. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

7. Deactivate your child theme and switch to parent theme

If the issue remain then enable the debug mode in WordPress and get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks.