Logged out of Wordpress dashboard when I try to use Pro

[JShalagan]

I am unable to edit pages with Pro. Every time I try to edit I’m logged out of Wordpress. I’m also logged out when I click any of the menu options from the Pro theme on the Wordpress dashboard.

Additional information: I use Kinsta hosting, have an https (secured site)

[Prasant]

Hello Jeffrey,

Thanks for writing in!

Please follow up the steps below:

1. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

[JShalagan]

Thank you! I got it working.

[friech]

We are delighted to assist you with this.

Cheers!